444rs Privacy Policy – How We Handle Your Personal Data

1. Introduction

444rs is committed to handling your personal information with care and transparency. This Privacy Policy sets out what data we collect, why we collect it, how we protect it and what your rights are in relation to it. We have written this policy in plain language because we think you deserve to understand it clearly — not just because we are required to publish one.

If you have any questions about this policy or about how your data is handled, the 444rs support team is available 24/7 to assist. Contact details are in Section 13.

2. What We Collect

444rs collects personal data in several ways — when you register an account, when you use the platform, when you make a deposit or withdrawal, and when you contact support. The categories of data we collect are:

We do not collect data that is not necessary for the purposes listed in Section 3. We do not collect sensitive personal data such as biometric data, health information or political opinions.

3. How We Use Your Data

444rs uses the personal data we collect for the following purposes:

• Account management: Creating and maintaining your 444rs account, verifying your identity, enabling login and keeping your account secure.
• Processing transactions: Handling PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and card, including fraud checks on transactions.
• Platform operation: Delivering the sports betting, slots, live casino and other products you use on 444rs, including processing bets and settling winnings.
• Regulatory compliance: Meeting Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations, including identity verification before first withdrawal.
• Responsible gaming: Monitoring account activity to identify patterns that may indicate problem gambling, administering player-requested limits and self-exclusion arrangements.
• Communication: Sending account notifications, transaction confirmations, support responses and — where you have opted in — promotional communications about bonuses and offers.
• Fraud prevention and security: Detecting and preventing fraudulent account activity, money laundering, collusion and other prohibited conduct as described in the Terms and Conditions.
• Platform improvement: Analysing aggregated usage data to understand how the platform is used and to improve the product experience for Pakistan players.

4. Legal Basis for Processing

444rs processes your personal data on the following legal bases:

• Contract performance: Processing your data is necessary to fulfil the agreement between you and 444rs — including running your account, accepting deposits and paying out winnings.
• Legal obligation: Certain processing — particularly KYC verification and AML monitoring — is necessary to comply with applicable legal requirements.
• Legitimate interests: We process some data — such as technical and usage data for fraud prevention and platform improvement — based on 444rs's legitimate interest in operating a secure and well-functioning platform, where this does not override your privacy rights.
• Consent: Where we rely on consent — for example, for optional marketing communications — you have the right to withdraw that consent at any time.

5. Who We Share Your Data With

444rs does not sell your personal data. We share data only where it is necessary to operate the platform or where we are legally required to do so. The categories of third parties we share data with are:

• Payment processors: JazzCash, Easypaisa, Raast partner banks, card payment gateways — for processing your PKR transactions. These services receive only the data necessary to complete the transaction.
• Identity verification providers: Third-party KYC services that help us verify your identity and age as part of our regulatory obligations.
• Fraud and security providers: Services that help us detect suspicious activity, prevent account takeovers and identify AML risks.
• Technology infrastructure providers: Cloud hosting, database and platform infrastructure providers that store and process data on our behalf under strict confidentiality obligations.
• Legal and regulatory authorities: Where we are required by applicable law to disclose information to law enforcement or a regulatory body, we will comply with such requests.

All third parties that process personal data on behalf of 444rs are required to handle that data in accordance with applicable data protection standards and are not permitted to use it for their own purposes beyond the service they provide to us.

6. Payment Data

When you make a deposit or request a withdrawal at 444rs, financial data is involved. How this data is handled depends on the payment method:

• JazzCash and Easypaisa: Transactions are initiated and completed within those platforms' own apps. 444rs receives only a transaction reference confirming a successful transfer — your JazzCash or Easypaisa credentials are never shared with or stored by 444rs.
• Card payments: Card details are processed by a PCI-DSS compliant third-party payment gateway. 444rs does not store your full card number — only a tokenised reference used for verifying the payment method during withdrawals.
• Bank transfer and Raast: Bank account details provided for withdrawals are stored securely and used only to process payments to you. These are not shared beyond the banking infrastructure required to complete the transfer.

All financial transactions are encrypted in transit. 444rs maintains transaction records as required for accounting and AML compliance purposes.

7. Cookies and Tracking

444rs uses cookies and similar tracking technologies on the website and mobile app. Cookies are small files stored on your device that help the platform work correctly and improve your experience. The types of cookies we use are:

• Essential cookies: Required for the platform to function — keeping you logged in during a session, remembering your account preferences and enabling secure transactions. These cannot be disabled without breaking core platform functionality.
• Analytics cookies: Used to understand how players navigate and use the platform, so we can identify and fix issues and improve the experience. Data collected via analytics cookies is aggregated and not linked to your personal identity.
• Functional cookies: Remember optional preferences such as your preferred sports category or language setting to make your experience smoother on return visits.

You can manage or disable non-essential cookies through your browser settings at any time. Disabling essential cookies will affect your ability to log in and use the platform normally.

8. How Long We Keep Your Data

444rs retains personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal obligations. The general retention approach is:

• Active account data: Retained for the duration of your account and for a period of up to 5 years following account closure, to meet AML and financial record-keeping requirements.
• Transaction records: Retained for a minimum of 5 years from the date of the transaction, in line with financial compliance requirements.
• KYC verification documents: Retained for the period required by applicable regulations from the date the verification was completed.
• Support communications: Retained for up to 2 years from the date of the interaction, unless longer retention is required for an ongoing dispute or investigation.
• Marketing opt-in records: Retained until you withdraw consent or request deletion.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you personally.

9. Data Security

444rs implements technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration or disclosure. These measures include:

• Encryption of data in transit using TLS/HTTPS for all platform communications
• Encryption of sensitive data at rest in our databases
• Access controls that restrict personal data access to authorised staff only, on a need-to-know basis
• Regular security reviews and monitoring of platform infrastructure
• Two-factor authentication options for player accounts to reduce the risk of unauthorised access

No security system is completely impenetrable. If you become aware of any security concern relating to your 444rs account — such as an unauthorised login — you should contact support immediately so your account can be secured.

10. Your Rights

As a 444rs player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the support team — contact details are in Section 13.

11. Under-18 Policy

444rs is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under 18. If you are a parent or guardian and believe a minor has created an account on 444rs, please contact support immediately. Upon confirmation, the account will be closed and any personal data associated with it will be deleted.

Age verification is conducted as part of the KYC process. Where an account is found to be registered by a person under 18, all activity on the account will be voided and any funds will be returned to the depositing payment method where legally and practically possible.

12. Changes to This Privacy Policy

444rs may update this Privacy Policy from time to time to reflect changes in how we handle data, updates to the platform, or changes in applicable regulations. When material changes are made, you will be notified when you next log in to your account. The updated policy will always be available at 444rs.app/privacy-policy with a revised "Last Updated" date.

Continuing to use 444rs after a policy update constitutes acceptance of the revised policy. If you do not agree with significant changes, you may request account closure before the changes take effect.

13. Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information has been handled, please contact the 444rs support team. Support is available 24/7 via live chat when you are logged in to your account.

You can also visit the FAQ section for answers to common privacy-related questions, or the Responsible Gaming page for information about account-level tools that affect how your gaming data is used.